This policy covers Octafusion Solutions LLP’s website, services and digital products. The general policy appears below, followed by additional details for individual products.
Operated by: Octafusion Solutions LLP (Ahmedabad, India)
Contact: info@octafusion.in
Octafusion Solutions LLP (“we”, “our”, “us”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, products, services, or purchase through PayPal, Razorpay, or other authorized payment processors, where offered at checkout.
1. Information We Collect
We may collect the following information:
1.1 Personal Information
Provided voluntarily when:
- You purchase a product
- You join our email list
- You contact our support
Includes:
- Name
- Email address
- Billing details
- Order history
- Support messages
We do not collect or store full payment-card details or payment-account passwords. Payment providers handle payment credentials. We receive and retain order references, transaction IDs, payment status, amounts and the contact or billing information needed to process your purchase.
1.2 Automatically Collected Information
Our hosting and security services may process technical information such as IP addresses, browser details and request logs to operate and protect the website. If optional analytics is enabled with your consent, it may measure:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on site
- Referral source
Used only to improve user experience and site performance.
1.3 Cookies & Tracking
Essential storage supports your saved privacy choices and requested features. Optional Google Analytics cookies are off by default. Google Analytics loads only after you accept analytics cookies; advertising consent stays denied.
Use Accept or Reject in the analytics cookie bar. You can change or withdraw your choice at any time using Cookie preferences in the footer. Rejecting optional categories does not prevent enquiries or checkout.
We store your choices in this browser's local storage for 180 days. If browser storage is unavailable, preferences apply only for the current visit. Form security may use Google reCAPTCHA when you submit an enquiry. PayPal and other providers apply their own privacy and storage policies when you visit their checkout.
2. How We Use Your Information
We use collected information to:
- Deliver digital products
- Provide customer support
- Improve our website & services
- Send transactional or product update emails
- Prevent fraud or abuse
- Maintain purchase records
- Provide access to members-only content (if applicable)
We never sell your data to third parties.
3. Third-Party Services We Use
We use providers as needed to operate the website and deliver products and services:
3.1 Payment processors
PayPal, Razorpay or another authorized processor shown at checkout handles payments. We receive the order and transaction information needed to verify payments, provide services, keep records and address support requests. Payment credentials remain with the processor.
3.2 Hosting, email and security
Hosting providers process website requests and logs. Email services handle enquiries, order notifications and support messages. Google reCAPTCHA helps protect the enquiry form from abuse.
3.3 Optional measurement and other service providers
We use Google Analytics to understand site usage after you accept analytics cookies. You can withdraw your choice using Cookie preferences in the footer. We may also use authorized delivery or support providers where needed for your purchase. We share only information needed for the relevant purpose.
Third-party providers have their own privacy policies.
4. Data Protection
We implement measures such as:
- SSL encryption
- Secure servers
- Restricted access
- Authentication protocols
However, no online system is 100% secure.
5. Data Retention
We retain:
- Purchase history
- Email records
- Access logs
Only as long as necessary for legal, accounting, or operational purposes.
6. Your Rights
Depending on your jurisdiction (GDPR/CPRA), you may:
- Request access to your data
- Request edits or corrections
- Request deletion (except when legally required)
- Opt out of email communications
Contact us at info@octafusion.in for requests.
7. Children’s Privacy
We do not knowingly collect information from children under 13.
8. Updates to This Policy
We may update this page periodically.
Changes will be posted here.
9. Contact
For questions, email us at:
📧 info@octafusion.in
Product-Specific Policies
The following additional provisions apply only to the named product. Other products remain subject to the general policy and the terms stated in their respective offers.
OctaTextStudio — Accounts and Design Data
OctaTextStudio is operated by Octafusion Solutions LLP. This section explains how we handle data for the online studio and supplements the general privacy policy below.
Account, purchase and support information
We store your name, email address, password hash, account status, and account creation and last-login information to provide and secure access. Passwords are stored as hashes, not plain text. We also process login attempts, including email addresses and IP addresses, and security records for password resets and abuse prevention.
For purchases through WarriorPlus or JVZoo, we receive purchase notifications containing buyer details, product and receipt identifiers, and sale, refund or dispute status. We use these records to provision accounts, verify purchases and manage access. Payment credentials are handled by the checkout provider; we do not store full card details. We store support messages and replies, and email delivery records, to handle requests and send account setup, access and password-reset messages.
Drafts, saved projects and exports
The editor saves drafts and recovery copies in your browser’s local storage on that device. Local saving is not a cloud backup. Clearing browser data or changing devices can make those drafts unavailable. Signing out does not automatically clear locally saved designs; clear the site’s browser storage if you need to remove them from a shared device.
Design text, layout, effect settings and other project content are sent to our server when rendering or processing a design, including imported project files. This happens even before you choose to save a project to your account.
When you choose “Save to account,” we store the project name, design content and settings under your user account in our database so you can reopen it. Saved favourites are also linked to your account. Account projects are not published in a public gallery by saving them. Downloaded project files and exports are saved to the location you choose on your device; you control any subsequent sharing.
Cookies and external resources
The studio uses an essential session cookie to keep you signed in and protect account actions. Browser storage supports draft recovery. These functions are separate from optional website analytics described below. Fonts may load from Google Fonts, and externally linked images may load from their source websites. Those providers receive connection information, such as your IP address and browser request details, when your browser retrieves their resources. Hosting and email providers also process information needed to operate the studio and deliver account messages.
Retention, deletion and privacy requests
Account projects remain stored until deleted or removed as part of account administration; a refund does not itself delete account or project records. We retain account, purchase, support and security information as needed to provide the service, resolve disputes, prevent abuse and meet applicable recordkeeping obligations. Backup copies may remain until replaced or removed through the backup process. Locally saved drafts and downloaded files remain under your control.
To request access, correction, deletion or account closure, or raise a privacy concern, contact support@octafusion.in using your account email. We may verify your identity before acting. We will explain any information that must be retained and any effect on service access. Applicable privacy rights are not limited by this policy.